case study

Streamlining Staffing Solutions for a Premiere Art Museum

A prestigious art institution was searching for a staffing and Employer of Record (EOR) payrolling partner to work as an extension of its HR team, expected to help manage the institution’s vast contingent workforce across various departments. The museum intended to centralize agency spending and clearly view operations by selecting a single partner. Atrium was chosen as the Master Vendor for the museum due to our full-service talent management solutions, competitive rates, and WBENC certification.

the challenge

In 2016, a major art institution was searching for a staffing and EOR payrolling partner to act as an extension of its HR team and help manage its vast contingent workforce across various departments. The museum wanted to centralize agency spend and have a transparent view of what was happening by choosing a single partner. With millions of annual visitors and a need for top-tier talent, this museum required a flexible staffing system that could cater to fluctuating demand.

Case Study: Streamlining Staffing Solutions for a Premiere Art Museum

Industry: Art

Service(s) Offered: Talent Solutions and Employer of Record (EOR) Payrolling Services

the solution

Atrium was selected as the Master Vendor for the museum due to our full-service talent management solutions, competitive rates, and WBENC certification. The museum utilizes our comprehensive staffing services for the following:

– Job order intake with hiring managers to discuss details and ideal candidate soft skills;

– Review of job description and details;

– Interview coordination and preparation for all candidates;

– Phone screening and virtual interviews for all candidates;

– Extending offers and process onboarding paperwork and background checks;

– Coordinating first-day details and conducting orientation for the timekeeping process;

– Consistent check-ins with hiring managers on performance and coaching conversations when needed;

– Payrolling for temp employees; and

– Offboarding candidates once the contract has been completed or the candidate is converting to a permanent role.

Atrium’s account manager is on-site weekly and delivers a monthly report that provides visibility into financial and staffing details, as well as bi-annual business reviews. We also collaborate with the client’s HR department to ensure transparency in pay.

Through Atrium’s streamlined solutions, the museum can efficiently fill various temporary positions, including:

Retail Sales Specialist

visitor experience ambassador (customer service)

Production Coordinator

Executive Assistant

Legal Assistant

Procurement Coordinator

Clerical

Payroll/Budget/Finance

Project Management

Collections Management/Care

Design/Production

Benefits/Leave of Absence

HRIS Analyst

the results

Atrium was originally contracted for five years, but our contract has been extended to seven years due to the exceptional performance of the partnership. As the museum’s chosen staffing partner, we have capitalized on the museum’s reputation to fill over 460+ contingent labor and direct hire requisitions.

Since the beginning of the relationship, Atrium has consistently provided the right talent, producing a conversion rate of 10.4% with 43 candidates converting to full-time employees. Atrium has filled 100% of the requested positions without the use of a subcontractor, and although we have 48 hours from job intake to submit profiles, we typically submit them within 24 hours.

When it came to finding a staffing partner, Atrium was the best choice. As a certified diverse supplier, we bring a unique perspective and fulfill diversity spend goals. Additionally, our competitive pricing and commitment to excellent service make us a trustworthy partner for the museum. We take pride in our ongoing partnership with this prestigious institution and look forward to continuing to provide personalized recruitment solutions.