case study

Urgent Direct Hire Staffing for a Healthcare Start-Up

In 2020, a healthcare start-up was faced with the challenge of rapidly expanding to develop, deploy, and manage public health solutions for COVID-19. The company partnered with Atrium’s tenured Direct Hire recruitment team which quickly tapped into our extended network of candidates to identify, interview, and onboard Customer Experience Associates.

the challenge

In 2020, a healthcare start-up was faced with the challenge of rapidly expanding to develop, deploy, and manage public health solutions for COVID-19. The company urgently needed to fill a large number of Customer Experience positions to provide support for the first FDA EUA-approved saliva test for COVID-19. These positions required individuals who were bilingual, had call center experience, and could demonstrate flexibility in their working hours.

Case Study: Urgent Direct Hire Staffing for a Healthcare Start-Up

Industry: Healthcare

Service(s) Offered: Talent Solutions

the solution

The company partnered with Atrium to accelerate the hiring process for these positions. Atrium’s tenured Direct Hire recruitment team quickly tapped into our extended network of candidates to identify, interview, and onboard Customer Experience Associates to assist customers with the test.

“Atrium has always provided great service. It was a pleasure working with you and the Atrium team.”

Co-Founder & COO

the results

Atrium’s dedicated efforts quickly delivered the talent the company required precisely when it was needed, with only a couple of days from interview to onboard.

We achieved an outstanding 100% fill rate for all 60 open roles, effectively meeting the client’s staffing needs and providing a comprehensive solution to their hiring requirements. The client’s positive feedback on the results further highlights the success of our customized approach.