case study

Proactive Direct Hire Solutions Ensure Business Continuity for a Growing Global Brand

A high-end European fitness equipment manufacturer faced high attrition due to office relocation and a return-to-office mandate as it sought to expand in the U.S. Atrium was tapped as the company’s exclusive staffing partner and achieved a 100% fill rate using innovative candidate pipelining and assessments.

the challenge

A high-end European fitness equipment manufacturer, a household name in their region, faced a significant challenge as they sought to expand their presence in the United States. With only one corporate office in New Jersey, they planned to relocate while also implementing a return-to-office (RTO) mandate.

This move risked high attrition rates among their workforce, threatening their ability to maintain operations and achieve growth goals. Compounding this challenge was their need for highly selective talent across a broad range of roles, from entry-level positions requiring recent graduates to executive-level leaders. Strict candidate requirements included geographic restrictions and a five-day-a-week office schedule, have made recruitment even more complex.

Case Study: Proactive Direct Hire Solutions Ensure Business Continuity for a Growing Global Brand

Company Size: 2,001 -5000

Industry: Fitness Equipment

Footprint: International

Partner Since: 2021

The client previously worked with Atrium on a few successful Direct Hire placements. Impressed by our responsiveness and proven track record, the client turned to Atrium as its exclusive staffing partner to navigate the critical task of backfilling roles amidst rising attrition, expected to result in the loss of about 40% of the company’s workforce.

the solution

Atrium launched its exclusive partnership with the client in May 2024 and continues to manage this project with a proactive and dynamic approach. Recognizing the challenges of attrition and the client’s evolving workforce needs, we implemented a strategic solution to ensure seamless talent acquisition for a diverse range of roles, all while navigating the challenges of tight timelines, selective hiring criteria, and the disruptions associated with office relocation. Positions include sales, customer service, call center, marketing, IT, and senior logistics.

By meeting with the client weekly to discuss roles that may open in the future, we ensure proactive candidate pipelining for anticipated potential vacancies. This forward-looking strategy enables us to respond quickly to unexpected changes, minimizing disruptions caused by employee departures.

To add further value, Atrium’s HR Advisory Services provides behavioral assessments such as Predictive Index (PI) for higher-level roles, ensuring the right candidates are matched to critical positions. As the project evolves, Atrium collaborates closely with the client to address the “trickle-down effect” of attrition, filling roles as they become available. Leveraging a custom-built live tracking interface, Atrium provides real-time visibility into the talent pipeline, including candidates’ locations and LinkedIn profiles, streamlining communication and decision-making.

Through this tailored approach, Atrium successfully manages the client’s workforce transition, delivering top-tier talent and a strategic partnership that anticipates challenges and adapts to the organization’s needs in real-time.

AT A GLANCE

Challenge:

– Relocation and RTO mandate threatened to increase turnover.

– Need for selective talent across various roles complicated by geographic restrictions and five-day office schedule.

Benefits:

– Strategic partnership that anticipates challenges and adapts to the organization’s needs in real-time.

– Quick response quickly to unexpected changes, minimizing disruptions caused by employee departures.

– 100% fill rate for all roles and high client satisfaction.

the results

Atrium has achieved a 100% fill rate for all roles to date, exceeding the client’s expectations and solidifying our reputation as a trusted staffing partner. The client has expressed high satisfaction with our performance, seamless collaboration, and efficiency in addressing their workforce needs.

Our strong relationship with the client continues to be a cornerstone of this partnership. Notably, we are now collaborating with an HR professional we placed at the client, demonstrating how a successfully placed candidate can evolve into a client contact—a powerful reflection of the effectiveness of our talent solutions.

With more placements to come, Atrium remains committed to delivering exceptional results and ensuring the client’s ongoing growth and success in the U.S. market.

Atrium has been an amazing partner. Their proactive approach and regular check-ins kept us ahead of potential vacancies, and they fill our roles with great candidates!

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